Garbage and recycling pick-up service is a franchise granted by the Town: Recology San Mateo County 225 Shoreway Road San Carlos, CA 94070 www.recologysanmateocounty.com (650) 595-3900
Trash, Recyclables and Organics Collection Trash, recyclables and organics are collected weekly as of January 3, 2011.
Trash is placed in the black cart. Recyclables in the blue cart. Organics in the green cart.
More information about the CartSmart program can be found on Recology's website www.recologysanmateocounty.com Please remember to space carts 2 feet apart from each other.
Residents are encouraged to place the recycling containers at the curb no sooner than the evening prior to the pickup and to remove them as soon as possible after pickup, but no later than the evening of pickup.
In addition to collecting the carts Recology will collect used batteries and motor oil (1 gallon per week in a 1 gallon jug). Recology also collects bulky items twice a year at no charge to you. Call their customer service line for more information (650) 595-3900.
Rear/Side Yard Service Residents can request rear/side yard service for a monthly fee. The cost is based on your trash subscription (black carts.) The fee is based on the distance of the cart from the curb and the number of carts.
Residents with physical limitations can receive a waiver from this fee. Please contact Recology (650) 595-3900, if you need this assistance.
Complaints About Service Residents should first contact Recology at (650) 595-3900 or www.recologysanmateocounty.com about their concerns. In general, most problems can be resolved with a phone call. If you are experiencing chronic problems please contact Public Works at (650) 375-7444 or pw@hillsborough.net. The Town has access to Recology's computer information and dedicated company contacts to resolve issues.
The Town's franchise requires Recology to be responsive to residents' needs, and procedures are in place for the Town to fine Recology for patterns of poor customer service.
Household Hazardous Waste If you have other household hazardous waste such as paint, solvents, nonprescription drugs, cleaners please contact Curbside recycling at hotline@curbsideinc.com or (800) 449-2666. A more complete list of services offered can be found at www.curbsideinc.com
Curbside will collect these from your home at no direct charge to you. You may use this service as requently as you need it. (The service is funded through refuse rates.)
Confidential Document Shredding The Town of Hillsborough periodically hosts events that allow residents to shred confidential documents. To find the date of the next event please check the Town Calendar or contact Public Works at (650) 375-7444 or pw@hillsborough.net
Construction and Demolition Debris Hillsborough requires applicants for demolition and building permits to execute and adhere to a Waste Reduction and Recycling Plan. Click here to learn more about the construction and demolition debris recycling program.
South Bayside Waste Management Authority (SBWMA) www.ReThinkWaste.org The Town is a member of a joint powers authority that includes 11 other public agencies. The SBWMA owns the Shoreway Environmental Center where all trash, recyclables and organics is delivered after collection from Hillsborough.
The Director of Public Works serves as the Town's representative to the SBWMA.
For additional information about recycling programs contact: Curbside Household Hazardous Waste hotline@curbsideinc.com (800) 449-7587
