All emergency calls should be directed to 9-1-1. 9-1-1 calls are directly connected to the Hillsborough Police Department Communications Center. Dispatchers will collect information and direct the caller to the appropriate emergency agency (Fire Department, Paramedics, Police, etc.).
When calling 9-1-1, it is absolutely essential that you cooperate with the dispatcher. You should listen and answer their questions. Dispatchers are trained to ask specific questions and to respond in a particular manner. Dispatchers are experienced and trained to deal with people who are distressed or in a panic.