Advanced Water Meter Installation Project
Advanced Water Meter System: Hillsborough completed installation of its advanced water meter system in April 2017. The Town replaced all of its aging residential water meters with new advanced water meters. These meters are read remotely and provide the Town and its customers' hourly meter reads on a daily basis. This enables residents to better understand their water use in real time and quickly identify possible water leaks.
WaterSmart Customer Service Portal: Hillsborough residents will be able to view their daily water use through the Town's WaterSmart customer service portal website. Residents will receive a welcome letter in May 2017 with instructions on how to register and log-on to WaterSmart. Residents who register will be able to see up to three years of historical water use, track real time (hourly) water use and set water leak and other alerts (email or text). Please visit https://hillsborough.watersmart.com/index.php/welcome
Didn't receive your WaterSmart Welcome Letter in May 2017? Contact the Town's Finance Department at 650-375-7400.
Please email or call 650-375-7444 if you have questions about this project.
See how to manually read your new iPerl water meter (JPG) (not necessary).