FAQs • Hillsborough, CA • CivicEngage

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Can I pay a city bill online?: Yes. You may Pay Online. If you choose this payment option, you will be linked to the Official Payment Corp. website. Go to Finance Department or call 650-375-7400.

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Bills, Fees, Licenses, Certificates & Taxes

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1. Can I pay a city bill online?: Yes. You may Pay Online. If you choose this payment option, you will be linked to the Official Payment Corp. website. Go to Finance Department or call 650-375-7400.

2. Do I need a license to work from home?: A business license is required for all persons engaged in business activities in Hillsborough. Home Occupation permits are required if the business is located within a residence. View our business licensing page. For more information, please contact the Finance Department at 650-375-7400.

3. How much does a business license or permit cost?: View our business licensing page or call 650-375-7400.

4. Who do I ask if I have a question about a bill / invoice from the town?: Please contact the Finance Department at 650-375-7400.

5. Who do I contact if I have a question about my property or real estate taxes?: Tax bills are issued by the San Mateo County Auditor-Controller's Office, who can be contacted at 650-363-4142.

6. Who should I contact if I haven’t received my water bill this month?: Hillsborough bills every other month for water service. If you have not received a bill, please contact the Finance Department at 650-375-7402.

7. I need a copy of a birth or death certificate. Who should I contact?: Contact the County Recorder.

8. I need a marriage license / certificate. Who should I contact?: Contact the County Recorder.

9. Who should I contact if my gas or electric bill is wrong?: Contact Pacific Gas and Electric Company (PG&E) at 1-800-743-5000.

10. Who should I contact if my water bill is wrong?: Contact the Finance Department at 650-375-7402.

11. What licenses do I need to start a business?: A business license is required for all persons engaged in business activities in Hillsborough. Home Occupation permits are required if the business is located within a residence. For more information, view our business licensing page or call 650-375-7400.

12. Where can I get a handicapped / disabled person parking permit or license plate?: Please contact the Department of Motor Vehicles.

13. Where can I get help with my car registration?: Contact the Department of Motor Vehicles.

14. Where can I renew my driver's license?: Contact the Department of Motor Vehicles. The DMV now offers online appointments at most offices.