FAQs • Hillsborough, CA • CivicEngage

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Who do I call if I am concerned that a neighbor might be cutting down a heritage tree?: During business hours, call the Building Department at 650-375-7411 with the neighbor's address. The staff can see if a tree removal permit has been issued or can send an inspector out to see if the tree removal is authorized. After regular business hours or on weekends, call the Police Department at 650-375-7470.

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Environmental Concerns

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1. How can I dispose of my computer and monitor?: Rethink Waste has information for the reuse and recycling of electronics.
Garbage and recycling pick-up service is granted by the town through:
Recology San Mateo County
225 Shoreway Road
San Carlos, CA 94070
Ph: 650-595-3900

2. How do I dispose of car batteries?: RecycleWorks provides disposal information. Call 888-442-2666 for more information.

3. How do I dispose of heavy trash like household appliances?: View the Trash, Recyclables, and Organics Collection page.
Garbage and recycling pick-up service is granted by the town through:
Recology San Mateo County
225 Shoreway Road
San Carlos, CA 94070
Ph: 650-595-3900

4. How do I dispose of paint and toxic materials?: Visit the Household Hazardous Waste page.
A more complete list of services offered can be found at the Waste Management Website

5. How do I dispose of used motor oil?: RecycleWorks provides disposal information. Call 888-442-2666 for more information.

6. How can I find information on recycling?: The Town of Hillsborough is a member of the South Bayside Waste Management Authority, which offers a variety of recycling programs.

7. How do I report a blocked storm drain?: During business hours, please contact the Public Works Department at 650-375-7444. After hours, please contact the Police Department at 650-375-7470.

8. How should I report illegal dumping?: If reporting dumping in process, please call the Police Department at 650-375-7470. To report wastes along the roadside, please call Public Works at 650- 375-7444.

9. Who do I contact to report a polluter?: To report someone in the process of dumping materials into storm drains or creeks, please contact the Police Department at 650-375-7470.

To report car emissions, please contact the Bay Area Air Quality Management District.

10. Who do I call if I am concerned that a neighbor might be cutting down a heritage tree?: During business hours, call the Building Department at 650-375-7411 with the neighbor's address. The staff can see if a tree removal permit has been issued or can send an inspector out to see if the tree removal is authorized. After regular business hours or on weekends, call the Police Department at 650-375-7470.

11. When is the garbage collection on my street?: View the Trash, Recyclables, and Organics Collection page.

12. What items go in each disposal cart?: Trash is placed in the black cart. Recyclables go in the blue cart. Organics go in the green cart. View the Trash, Recyclables, and Organics Collection page for more information.

13. What can I do about uncollected trash or recyclables?: View the Trash, Recyclables, and Organics Collection page for information regarding complaints.

14. When and how can I burn leaves?: Outdoor burning is not allowed in the Town of Hillsborough. Residents can dispose an unlimited amount of leaves and other green wastes on their recycling day.

15. Where is the nearest dump or transfer station?: Most wastes can be dropped off at the South Bay Recycling located at:

SouthBay Recycling
650-802-8355
333 Shoreway Road
San Carlos, CA 94070