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1. Are there regulations on the maximum permissible number or types of pets?
2. I have a pest problem in my house. What should I do?
3. What should I do if I have a problem with barking dogs?
4. How do I handle a bee problem?
5. I found a stray cat. What should I do?
6. What do I do if I need assistance with a dangerous animal on my property?
7. Who do I contact if I want a dead animal removed?
8. Where should I go if I want to adopt a pet (dogs, cats, and rabbits)?
9. Where do I get a hunting or fishing license?
10. Where do I get a license for my dog / cat?
11. Where is the animal shelter?
12. Who manages mosquitoes in Hillsborough?

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1. Can I pay a city bill online?
2. Do I need a license to work from home?
3. How much does a business license or permit cost?
4. Who do I ask if I have a question about a bill / invoice from the town?
5. Who do I contact if I have a question about my property or real estate taxes?
6. Who should I contact if I haven’t received my water bill this month?
7. I need a copy of a birth or death certificate. Who should I contact?
8. I need a marriage license / certificate. Who should I contact?
9. Who should I contact if my gas or electric bill is wrong?
10. Who should I contact if my water bill is wrong?
11. What licenses do I need to start a business?
12. Where can I get a handicapped / disabled person parking permit or license plate?
13. Where can I get help with my car registration?
14. Where can I renew my driver's license?

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1. How and where do I register to vote?
2. How can I place an initiative on the ballot?
3. How can I see all the municipal laws?
4. How do I run for public office?
5. How do I vote by absentee ballot?
6. Who do I contact if I want to get married?
7. Who do I contact if I want to get divorced?
8. How do I find out more about the city ordinances that concern my property?
9. When are the next elections?

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1. Who do I call if a fire hydrant has been hit by a car?
2. Who should I contact if a fire hydrant has been opened?
3. What do I do if a water main has broken?
4. When and how should I shut off the gas to my house?
5. What should I do if I am a battered woman (with children) and I need help?
6. What should I do if I need an emergency shelter?
7. How should I report a gas leak?
8. What do I do if the water pressure has dropped in my neighborhood?
9. How should I prepare for an earthquake or other disaster?
10. Where is my water shut off?

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1. How can I dispose of my computer and monitor?
2. How do I dispose of car batteries?
3. How do I dispose of heavy trash like household appliances?
4. How do I dispose of paint and toxic materials?
5. How do I dispose of used motor oil?
6. How can I find information on recycling?
7. How do I report a blocked storm drain?
8. How should I report illegal dumping?
9. Who do I contact to report a polluter?
10. Who do I call if I am concerned that a neighbor might be cutting down a heritage tree?
11. When is the garbage collection on my street?
12. What items go in each disposal cart?
13. What can I do about uncollected trash or recyclables?
14. When and how can I burn leaves?
15. Where is the nearest dump or transfer station?

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1. Approximately how much can people save by installing green features in their homes? When do people start seeing the payoffs?
2. Are there any national rebates or tax credits for building green homes?
3. Are there any special forms I have to fill out in order to build green in Hillsborough?
4. Are there some green building model homes or showrooms that I can see for inspiration?
5. I want to incorporate green building features into my construction project. What are the building code considerations I must know to proceed?
6. I’m not remodeling my house, but I want to add some green building features to save money. What are some things I can do?
7. Where can I find information about contractors who specialize in green building?

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1. What is the Housing Element?

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1. What can I do about construction noise?
2. What can I do about trees blocking my view?
3. Whom do I contact to report about an illegal addition on a home?

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1. Are bicycles permitted in the parks?
2. Can I reserve a picnic table at Vista Park?
3. Can I reserve the play field at Vista Park?
4. Can I walk in open space areas?
5. How do I report graffiti at a park?
6. How do I report there being too much trash at a park?
7. What recreation programs are available for children, adults, and seniors?

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1. Can I get a sign for my business?
2. Do I need a permit for a home alarm system?
3. Do I need a permit for a new swimming pool?
4. Do I need a permit for an estate sale or garage sale?
5. Do I need a permit for my business sign?
6. Do I need a permit to cut down a tree?
7. Do I need a permit to place an antenna or satellite dish on my property or house?
8. How do I obtain a contractor’s license?
9. How do I schedule a building inspection?
10. How large of an addition may I put on my house?
11. I am building a new house. Where can I get information?
12. I am planning a large function / party / fundraiser at my home. Do I need a permit?
13. I am remodeling my house. What permits or approvals do I need?
14. I want to hold an outdoor / open-air event. Do I need a permit?
15. I want to install solar panels. Do I need a permit?
16. I would like to film a commercial or a movie in Hillsborough. Do I need a permit?
17. May I put up a sign on telephone or Pacific Gas and Electric Company (PG&E) poles?
18. How do I find more information on construction permits?
19. What is a Certificate of Occupancy?

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1. How do I contact a Police Officer?
2. How can I get an overnight parking permit?
3. How can I mark my valuables?
4. Who do I call if I have a question about a parking ticket?
5. If I have information about a crime, how should I report it?
6. Who do I contact if I need help with a "fix it" ticket?
7. Where can I find information about preventing ID theft?
8. How do I report a burglary?
9. How do I report a city vehicle driven recklessly?
10. How should I report speeding traffic in my neighborhood?
11. Who do I contact to report an abandoned vehicle?
12. How do I report graffiti?
13. Who do I contact if I want to start or join a neighborhood watch?
14. What do I do if I have a question regarding a traffic ticket issued by Hillsborough Police Department?
15. How should I report a stolen or vandalized vehicle?
16. What should I do to keep my home safe when I'm out of town / on vacation?
17. What are the rules about parking in the town?
18. Who is allowed to solicit from door to door?
19. Where can I find information regarding alarm monitoring?
20. Where can I view a summary of police services?
21. What is the Automated License Plate Reader (A.L.P.R.) Policy?

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1. How can I have meals delivered?
2. Where can I get information about food stamps or food assistance?
3. Where can I get information about Medicaid?
4. Whom do I talk to about Social Security?
5. What can I do about trees blocking my view?
6. What can I do about tree limbs in the street?

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1. Is there a Dial-a-Ride service?
2. Where are the bus stops located?
3. Where is the train station?

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1. How do I locate my backflow device or clean out?
2. The drains / sewers in my street smell bad. What can I do?
3. To whom do I report a chlorine smell in the water?
4. What can I do about construction noise?
5. Who is responsible for trimming street trees?
6. Who manages or maintains city-owned / public properties?

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1. Can I pay a city bill online?
2. Who should I contact if my water bill is wrong?

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1. How do I report that a street light is out?
2. How can a report that a street sign is broken, missing or illegible?
3. How can I have my street address repainted?
4. Who do I contact to have the colored curb repainted?
5. How can I report a pothole?
6. How can I request a no parking zone?
7. How can I request a stop sign?
8. How do I report tree roots lifting up a parking strip?
9. Can I request a speed bump be installed on my street?
10. What is done about broken pavement?
11. Who do I contact about a leaky fire hydrant on my street?

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1. How can I help the town maintain the system?
2. How does the town collect and treat our sewage?
3. What are the consequences of a sewer overflow?
4. What can I do to prevent sewer backups in the town?
5. What can I put in the toilet or drain?
6. What causes sewer line backups?
7. What services does the town provide?
8. Why does my sewer lateral require regular servicing?
9. What action has the town taken to resolve the capacity issues?